PRIVACY POLICY
PRIVACY POLICY
Last Updated: November 1, 2026
Cieux Du Cœur (C.DC.) is an independent creative label founded and operated by Sloan Kilgore.
We respect the privacy of everyone who visits our website, makes a purchase, or interacts with our brand. This Privacy Policy explains what personal information we collect, how we use it, when it may be shared, and the choices available to you.
By using our website or purchasing from C.DC., you acknowledge the practices described in this policy.
1. INFORMATION WE COLLECT
When you visit our website, interact with our brand, or place an order, we may collect the following information:
Personal Information
Full name.
Billing and shipping address.
Email address.
Phone number, when provided.
Order history and purchase details.
Payment Information
Payments are processed through third-party payment providers. We do not directly store complete credit or debit card numbers on our own systems. Payment providers handle payment information according to their own privacy and security practices.
Device and Website Information
When you browse our website, certain information may be collected automatically, including:
IP address.
Browser and device information.
Pages visited and interactions with our website.
General website usage and traffic information.
Cookies and similar tracking technologies.
2. HOW WE USE YOUR INFORMATION
We collect and use personal information to operate and improve C.DC., including to:
Process and fulfill customer orders.
Coordinate production with our manufacturing and fulfillment partners.
Arrange shipping and provide tracking information.
Communicate order confirmations, updates, and customer support responses.
Process eligible refunds, replacements, and order-related claims.
Improve our website, products, and customer experience.
Understand general shopping activity and website performance.
Send brand announcements, product releases, and promotional communications when permitted or when you have opted in.
Prevent fraudulent transactions and protect our business and customers.
Comply with applicable legal obligations.
3. HOW WE SHARE YOUR INFORMATION
C.DC. does not operate in isolation. To fulfill orders and maintain our website, certain information may be shared with trusted third-party service providers.
These may include:
Shopify
Our website operates through Shopify. Shopify provides the platform used to host our online store, manage orders, and support the shopping experience.
Production and Fulfillment Partners
C.DC. works with third-party production partners, including Tapstitch, to manufacture and fulfill made-to-order products.
When you place an order, relevant information such as your name, shipping address, selected products, and order details may be shared with these partners so your purchase can be produced and delivered.
Payment Providers
Payment information is processed by the payment services available at checkout.
Shipping Carriers
Your name, delivery address, and necessary shipment information may be shared with shipping carriers to deliver your order.
Website, Marketing, and Analytics Services
We may use third-party services to understand website activity, improve our store, communicate with customers, and promote our products.
These providers may collect or process information according to their own privacy policies and the permissions or settings configured on our website.
We do not authorize service providers to use customer information for purposes unrelated to the services they provide to us, except where otherwise permitted by law.
4. COOKIES AND TRACKING TECHNOLOGIES
Our website may use cookies and similar technologies to:
Keep items in your shopping cart.
Remember website preferences.
Support checkout functionality.
Understand how visitors use our website.
Improve website performance.
Support advertising and marketing activities, where enabled.
You may be able to manage or disable certain cookies through your browser settings or available website privacy controls. Disabling some cookies may affect website functionality.
5. MARKETING COMMUNICATIONS
If you subscribe to C.DC. announcements or marketing communications, we may use your email address or other provided contact information to share:
Upcoming collections.
Product releases.
Brand announcements.
Special offers.
Community updates.
You may unsubscribe from promotional emails at any time using the unsubscribe link included in the message.
Even if you unsubscribe from marketing communications, we may still send essential transactional messages concerning purchases, shipping, or customer support.
6. DATA SECURITY AND RETENTION
We take reasonable measures to protect customer information against unauthorized access, misuse, alteration, or disclosure.
We retain personal information for as long as reasonably necessary to fulfill orders, provide customer support, maintain business records, resolve disputes, and meet applicable legal requirements.
No method of electronic storage or transmission is guaranteed to be completely secure.
7. YOUR PRIVACY RIGHTS
Depending on where you live, you may have certain rights regarding your personal information, including the right to:
Request access to personal information we hold about you.
Request corrections to inaccurate information.
Request deletion of certain personal information.
Request a copy of certain personal information.
Withdraw consent where processing is based on consent.
Opt out of certain targeted advertising or data-sharing activities where applicable.
Appeal certain privacy-related decisions where required by law.
To submit a privacy request, contact us through the contact page on our official website.
We may need to verify your identity before fulfilling certain requests.
8. THIRD-PARTY WEBSITES
Our website may contain links to third-party websites, services, or social media platforms.
C.DC. is not responsible for the privacy practices, content, or security of external websites. We encourage visitors to review the privacy policies of any third-party services they use.
9. CHILDREN’S PRIVACY
Our website and products are not intentionally directed toward children under the age of 13.
We do not knowingly collect personal information directly from children under 13 without legally required parental involvement. If we become aware that such information has been collected improperly, we will take reasonable steps to address it.
10. CHANGES TO THIS POLICY
C.DC. may update this Privacy Policy as our business, website, services, or legal obligations evolve.
Any changes will be posted on this page with an updated revision date. We encourage visitors to review this policy periodically.
11. CONTACT
Cieux Du Cœur is an independent label founded and operated by Sloan Kilgore.
For questions about this Privacy Policy, requests concerning your personal information, or other privacy-related matters, please contact us through the contact page on our official website.
Cieux Du Cœur (C.DC.)
Heavens of the Heart.